Download e-book for kindle: Assertiveness by Anni Townend

By Anni Townend

ISBN-10: 1403993440

ISBN-13: 9781403993441

This ebook focuses upon what's assertiveness and the way this is constructed within the supplier. It identifies the advantages of having assertive staff and the diversities in assertiveness because of age, gender, tradition, and so on. The e-book additionally seems to be on the function of assertiveness in coping with clash, accomplishing functionality value determinations, discrimination and bullying, with using compelling case research fabric.

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EAN: 9780761119401
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Extra resources for Assertiveness

Sample text

Do something differently. Shift and change thinking and feeling. Question self and others. Challenge negative thinking about self and others. Case study: The essence of assertiveness, positive self-assertion, and assertive relationships in organizations It was feedback about his behavior at the final stage of an interview process that was the beginning of a journey of personal and interpersonal transformation for Atif Sheikh. Others perceived him as “hanging back” and “self-deprecating” in group situations.

They are risking more of themselves by expressing their thoughts and feelings. By not using the personal pronoun people can distance themselves from how they are feeling, and what they are thinking. The benefits of using “I” statements, of taking self-responsibility, are huge in that others are more able to hear what is being said, and to listen with acceptance. They can hear more clearly people’s passion, their commitment to what they are talking about, and are more likely to understand and engage with the person.

The sedimentation that has become rock-like and reinforced over the years and to shift their self-constructs through questioning and through becoming less rigid and more flexible and open to change. Assertiveness is about listening to and trusting intuition Positive self-esteem gives people the courage to act on their intuitions. Without positive self-esteem people will not act on their intuitions because they fear being criticized or judged by others. These fears are often based on past experiences that they have perceived as negative.

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Assertiveness by Anni Townend

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